Tenardship

Privacy Policy

Effective Date: January 15, 2026  |  Last Updated: February 18, 2026

Tenardship is dedicated to preserving your digital confidentiality and handling personal information with institutional rigor under Canadian privacy law principles.

1. Overview and Scope

Tenardship ("we", "us", or "our") respects the privacy rights of every individual who interacts with our online platform, technical tools, and analytical resources. This Privacy Policy outlines our procedures regarding the collection, handling, storage, and safeguarding of personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and international data protection standards.

2. Categories of Information Collected

Depending on your engagement with our platform, we collect information under the following categories:

  • Account Identifiers: Name, professional title, email address, telephone number, residential country, and selected account credentials.
  • API Integration Metadata: Restricted API keys and configuration secrets that you voluntarily connect to facilitate external trade signals (we instruct users to keep withdrawal permissions disabled).
  • Technical & Network Data: Internet Protocol (IP) addresses, device fingerprints, browser characteristics, operating systems, session timestamps, and navigation behavior.
  • Analytics and Usage Metrics: Bot telemetry, feature interaction logs, simulation queries, and algorithmic diagnostics necessary to deliver system responsiveness.

3. Lawful Purposes for Data Processing

Tenardship processes personal information strictly for legitimate, proportionate purposes, including:

  • Provisioning, maintaining, and authenticating access to our automated trading algorithms and dashboard.
  • Detecting, preventing, and mitigating security anomalies, unauthorized logins, API abuse, and fraudulent activity.
  • Improving software stability, algorithmic efficiency, and UI/UX responsiveness based on aggregated analytics.
  • Fulfilling statutory recordkeeping and compliance obligations under applicable regulatory and anti-fraud mandates.
  • Delivering platform service updates, security advisories, and administrative notifications.

4. Cookies and Analytical Tracking

We deploy technical cookies, local browser storage tokens, and lightweight telemetry pings to manage user sessions, ensure CSRF protection, and memorize user interface preferences. You can adjust your browser settings to reject non-essential cookies; however, disabling technical session cookies may impair the functionality and responsiveness of our automated dashboard.

5. Disclosure and Third-Party Sharing

We do not sell, rent, monetize, or trade your personal data. We disclose collected information only under controlled conditions to the following categories of service providers:

  • Cloud Infrastructure Providers: ISO/IEC 27001-certified data center and cloud computing hosts providing database security and uptime redundancy.
  • Cybersecurity Partners: Fraud prevention, DDoS mitigation, and firewall infrastructure providers.
  • Legal and Regulatory Authorities: Competent judicial or administrative authorities when mandatory by valid court order, search warrant, or binding statutory directive under Canadian or applicable international law.

6. International Data Transfers and Safeguards

Information collected by Tenardship may be stored or processed across secure servers located in Canada, the United States, or the European Economic Area. Where cross-border transfers occur, we implement contractual data protection clauses and stringent technical measures to ensure your personal data receives a level of protection comparable to Canadian legal standards.

7. Information Security Measures

We enforce multi-tiered defense-in-depth security architectures, including TLS 1.3 cryptographic transport protocols, AES-256 rest encryption for sensitive metadata, role-based internal access controls, multi-factor authentication requirements, and continuous audit log monitoring. While we maintain rigorous defensive standards, no transmission method over the internet is completely infallible, and users must exercise caution when managing passwords and API keys.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, satisfy our legitimate operational needs, resolve disputes, or comply with relevant accounting and legal retention periods. Upon account closure and expiration of statutory requirements, your personal data will be irreversibly anonymized or securely expunged.

9. Your Legal Rights

Under PIPEDA and comparable global privacy regimes, you possess specific rights regarding your personal information, including:

  • The right to request access to the personal data we maintain about you.
  • The right to demand correction or rectification of incomplete or inaccurate data.
  • The right to withdraw consent to optional communications at any time.
  • The right to request deletion of your data, subject to statutory preservation requirements.

10. Privacy Officer Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our designated Privacy Compliance Officer at:

Email: [email protected]
Postal Address: Tenardship Privacy Office, Rue Sainte-Catherine 123, T2P 1J9 Calgary, CA
Telephone: +1 (416) 148-7093